Friday, October 23, 2009

Annoyances Du Jour

My, goodness, but I've had my share of annoyances today! I had to drop my car at the mechanic (that part was fine!), and when I do that, he drops me at the Metro (train, subway, whatever you call it in your area), and I take the train to work and back again and have him pick me up. Generally, there is an unspoken (HAHAHA!) 'quiet' protocol on the train. You do not do anything to annoy those around you. It is just how normal adults would behave. People who whip out cell phones get the evil eye, from a LOT of people.

So let me tell you about my day.

On the way IN to work:
(1) Guy had a newspaper spread out in his lap and was CLIPPING HIS FINGER NAILS. I stared at the back of his head, but he could not feel the evil thoughts I was flinging his way. People around me turned around and looked around to see where the annoying sound was emanating from. They wrinkled their noses and/or rolled their eyes. One asked me (I was standing), "IS SOMEONE CUTTING THEIR NAILS?!?!?!?!?" and someone else added, "Ew, that's GROSS." Guy kept going - he must have had 34 nails to trim, too... took him forEVER. Amazing.

(2) Public speaker. Woman with no clue what an "inside voice" is. She stood near one end of the car, talking VERY LOUDLY to a friend standing next to her, and she annoyed about 60 people for about 20 minutes straight. EVERYone kept turning and staring at her, but she was smiling and clueless. Just before my stop, I notice the woman next to me was having a fit of some sort - like an asthma attack. I asked her if she was okay, and her response was (through clenched teeth), "If that WOMAN does not SHUT UP ... " and went on to mutter something about personal space and sense of entitlement and "the world revolves around me" attitudes. What a great way for all of us to begin our mornings.

I wonder if you can claim medical disability because you were driven insane by a nail-clipper or a self-centered loudmouth.

On the ride back to pick up my car:
(3) By noon the train cars are mostly empty, so I thought I was safe. Nope. Woman across from me was cracking a massive wad of gum, and seemed pretty happy about it, too. What is it with people who chew with their mouths open and then crack their gum? Why do they think this is okay? She thankfully got off the train two stops later.

(4) I started hearing a tap-tap-tap sound. I turned around and a guy was tap-tap tap-tapitty-tap-tap tap-tapping his ring on the metal rail tap-tap-tap on the back of his tap-tap seat. tap-tap tappity-tap tap-tap-tap AAAAUGH!

After all that tap-tap-tappity-tapping, I get back to work and have the opportunity to call a Helpless Desk for a water delivery company. I had a problem with my settings on their site. I used to have two cards listed that could be used to pay my balance, and now there was only one. I tried to add the second one back in and got an error, so I HAD TO CALL THEM. At least they were not in India, though I think she was reading the same script. She had what I later diagnosed as a "listening problem".

Me: I have a question about my payment methods.
She: Okay, how can I help you?
Me: I am on the Make a Payment page, but my second credit card seems to have dropped off. Can you tell me why?
She: Can you go to the Make A Payment page and tell me what you see?
Me: (pause) I am already on the Make A Payment page, and I see only one of my two credit cards listed.
She: Can you edit it?
Me: Edit what? It is not there!
She: Ma'am, I am only trying to help you, and you are getting irritated with me.
Me: Okay, can you tell me where the edit button is?
She: Are you on the Make A Payment Page?
Me: .... (breathe, just breath ...) Yes, I am on the Make A Payment Page.
She: Once you get there, tell me what you see. Do you see an Edit button?

Are you dizzy yet? I was seething, and she could tell. Bottom line: after about 10 minutes of this, I gave up before she could say "thank you for calling ..." and I deleted/re-added my own information. Then I sent an email that I hope gets to their programming staff that their Make A Payment Page has an opportunity for improvement.

Thank goodness it is Friday.

2 comments:

Heather the Mooselover said...

What a day!

I had a similar issue with PayPal yesterday. I had to change my e-mail address. But it requires you to have a valid phone number registered so they can verify the e-mail address change. My old phone number was on file and could not be changed through the "update phone number" utility. Finally, I tried some odd ball thing and it worked.

tera said...

Oh. My. Gosh.
I hate incompetent "help" people. They actually sound like a lot of my 911 callers. Either say I end up with dents in my head from pounding it on my desk!